Anurag Jain has extensive experience in IT, Operations, and Customer Services management. Anurag currently serves as the SVP & Head IT, Ops, and Customer Services at SMC Finance, where Anurag is leading the organization's digital transformation journey and growth strategy. Anurag has successfully implemented various software development projects, cloud migrations, system management initiatives, and integrations with third-party services. Prior to their current role, Anurag held senior positions at Religare Finvest Limited and has a strong background in operations, collateral management, loan servicing, audits, and risk management. Anurag's educational background includes an MBA in Banking, Insurance & Risk Management and various leadership development programs from top institutes.