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Donna L. Vaughan

Senior Application Support Analyst at SMC3

Donna L. Vaughan, MPM has a diverse background in technical support and customer service roles. With experience at SMC3, Multek, Infinite Graphics, and Johnson Matthey, Donna L. has honed their skills in application support, quality assurance, help desk support, and customer service. Donna holds a Master's degree in Project Management from Keller Graduate School of Management and a Bachelor's degree in Management Information Systems from Augsburg University.

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Timeline

  • Senior Application Support Analyst

    January, 2024 - present

  • Senior Technical Support Analyst

    May, 2023

  • Technical Support Analyst

    March, 2019

  • QA Analysis

    July, 2002