The Customer Support and Success Team at SMC³ is dedicated to ensuring a seamless experience for clients navigating the complexities of LTL pricing and transportation solutions. This team provides tailored support for shippers, carriers, and logistics service providers, addressing inquiries, resolving issues, and facilitating successful implementations of SMC³'s technology. By fostering strong relationships and leveraging their expertise, they empower clients to optimize their freight strategies and achieve their business goals.
Brian Crawford
Senior Client Success Partner
Jacquelyn B.
Sales Support Analyst
Leeann Regan
Senior Sales Support Analyst
Lori Wheeler
Customer Support Manager
Marika Holcombe
Collections AR Lead
Melissa Lewis
Manager, Client Success
Nick Kunig
LSP Sales Support Manager
Phillip Simmons
Senior Customer Support Lead
Stacey Feldman
Senior Client Success Partner
Tiffany Rush
Senior Collections A/r Special...
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