Cheryl Kieran

Cheryl Kieran is a seasoned sales support professional with extensive experience in client renewal and maintenance processes within the technology sector. Currently, Cheryl serves as a Sales Support Specialist at SME Solutions Group, Inc. since January 2020. Prior to this role, Cheryl spent over a decade at IBM, where positions included Client Renewal Advocate in the Industrial sector and Subscription & Support Renewals Sales Representative, Acquisitions, focusing on renewal processes and territory management to achieve revenue targets. Cheryl's career began at Telelogic, where roles ranged from Maintenance Renewal Representative to Manager of Order & License Administration, gaining expertise in software licensing and contract management. Additional early experience includes serving as a Marketing Administrative Assistant at Croda. Cheryl holds a Mini-MBA in Business Essentials and a Bachelor of Arts in Psychology from Rutgers University.