Megan Laybourne is an experienced Insight Manager currently working at SMG since November 2020, with a progression through roles such as Senior Insight Executive and Insight Executive. Prior to SMG, Megan was an Account Executive at Retail Marketing Group (RMG) from October 2018 to November 2020, where responsibilities included operational account support, client reporting, and relationship building. Earlier professional experience includes internships at HSBC as a People Experience Officer and Regional Support Officer, focusing on employee journeys and business support for contact centers and branches. Megan holds a B.Sc in Business Management with Integrated Work Placement from Cardiff University, completed in 2018, and attended Kennet School from 2008 to 2015.
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