Smile Business Products
David C. has over 17 years of experience in the field of technical support and maintenance, currently serving as a Service Technician at Smile Business Products since October 2006. In this role, David possesses extensive knowledge of high-volume photocopiers and printers, specializing in brands such as Sharp, Lexmark, Kyocera, and HP. Responsibilities include maintaining and repairing digital multifunctional copiers, printers, and faxes, alongside strong skills in computer network maintenance and customer service. Prior to this, David worked as a Quality Control Technician at QUALEX INC from May 1994 to September 2005, where expertise in photographic processing and chemical mixing was gained, along with cross-training in maintenance and quality control. Educational achievements include a PC Support Specialist Program Certificate from Asher College and a Diploma in Electronic Communication Support Technology from the Institute of Technology Inc.
Smile Business Products
Smile Business Products is an office technology company that specializes in managed services, business IT services, copiers/printers, document management and business phone systems. Smile serves clients throughout Northern California and Western Nevada. Smile's corporate office is located in Sacramento, California with branch offices in the Central Valley, North Bay, North Valley/Redding, Central Coast and Sparks, NV. The backbone of Smile's service and support is our Help Desk housed within our Network Operating Center. All service requests are handled by our staff of Help Desk Network Engineers and Technicians. Our tiered support systems allows us to respond to our customer's needs in a timely and efficient manner.