Michael W. Flanagan

Michael W. Flanagan serves as the Vice President of Business Development at Smith since November 2023, focusing on enhancing customer experiences through digital solutions. Prior to this role, Michael was the VP of Advisory Solutions at RafterOne, specializing in commerce services on Salesforce. Michael's career includes significant positions such as Sr. Director of B2C Sales at Pepperjam and VP Sales at Monotype, where expertise in sales and marketing has been applied across various sectors, including digital transformation, affiliate marketing, and personalization solutions. Michael's earlier experience includes leadership roles at True Fit Corporation, RichRelevance, and several companies in the retail media and business purchasing sectors. Michael holds a Bachelor of Science in Business Management from Keene State College.