Robert Sutton

Customer Service Team Manager at Smith+Nephew

Robert Sutton has extensive experience in customer service and operations management, having worked at Smith & Nephew since May 2016 in various roles, including Customer Success Analyst and Senior Customer Service Manager. Prior to this, Robert held the position of Service Coordinator at Smiths Detection, focusing on exceptional customer service for government clients. Robert also served as a Permanent Recruitment Consultant at Brook Street Professional, overseeing recruitment processes and managing client relationships. Earlier career roles at Medtronic included Team Leader and Operations Support Manager, where responsibilities encompassed managing team operations, process development, and producing KPI reports. Robert holds an Associate's Degree in Biological and Biomedical Sciences from Westminster University and an Associate's Degree in Art & Design from Amersham & Wycombe University.

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