Jamil Ahmed

Jamil Ahmed has extensive experience in IT support and desktop analysis, currently serving as a Desktop Support Analyst at Smith & Williamson since April 2018. In addition to this role, Jamil has been a Senior IT Support Technician at The Carbon Trust since July 2011, focusing on establishing an in-house helpdesk process and delivering comprehensive IT support for a global user base. Previous positions include Regional IT Engineer at Selection Services Ltd., where Jamil provided advanced engineering support to strategic clients, and Senior IT Service Desk Analyst at GL Hearn Ltd., where responsibilities included establishing helpdesk operations for a significant user profile. Jamil's educational background includes studies at Newham College of Further Education from 1996 to 1999.