Susan Carlson

Susan Carlson has extensive work experience in customer service, demand planning, and logistics. Susan began their career at Kellogg Company in 1991, where they held various roles in production planning, customer service, and logistics until 2004. Susan then served as Director of Logistics & Customer Service until 2008. From 2008 to 2012, they were the Operation Manager at Kellogg Company. Susan later became the Director of Snacks Product Availability from 2009 to 2012, Director of Product Availability from 2012 to 2013, Director of Integrated Planning from 2013 to 2015, and finally the Director of Demand Planning, Snacks from 2015 to 2016.

Susan joined Smithfield Foods in 2016 and held the position of Sr Director of Demand Planning from 2016 to 2018. Susan then served as Sr Director of Customer Service, Demand Planning & Reporting & Analytics from 2018 to 2019. From 2019 to 2020, Susan was the Vice President of Customer Service & Demand Planning at Smithfield Foods. Currently, they hold the position of Vice President Customer Success.

Susan Carlson attended Michigan State University in 2011, where they completed the Integrated Supply Chain Management Program. Additionally, they studied Business Administration, Management, and Operations at Triton College.