Aubrie Ortiz

Member Support Team Lead at SmithRx

Aubrie Ortiz has worked in various customer service roles since 2011. Aubrie began their career as a Delivery Driver at Domino's in 2011, where they drove for delivery of pizzas using GPS location and handled customer service inquiries. In 2013, they joined Convergys as a Customer Retention specialist. In 2014, they began working at Overstock, where they held three roles - Customer Service Specialist, Customer Service Supervisor, and Customer Service - Escalation Coach/ Subject Matter Expert. In their most recent role at Overstock, they assisted in providing agent direction for escalated issues relating to retail sales, and provided direct customer pain reduction plans. In 2022, they joined SmithRx as a Member Support Specialist.

Aubrie Ortiz graduated from Taylorsville High School in 2010 with a High School Diploma.

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