Mark McConnell

Mark McConnell has a long history in customer experience and management roles with various companies. Mark served as the Regional Export Sales Manager - Asia Pacific at Triumph Motorcycles Limited, Head of Multi Channel Customer Experience at Hutchison 3G, General Manager Customer Experience at O2 UK, Customer Operations Director at Cable & Wireless International, Director of Customer Experience at Orange, and Project Manager at Thorn EMI. Currently, Mark holds the position of Director of Customer Experience and Head of Customer Experience at Smiths News.