Brian Mann currently serves as the OCIO Service Desk Operations Manager at the Smithsonian Institution, providing senior technical authority for IT customer support and managing the integration of customer support services. Previously, Brian held the position of Information Technology Specialist at the Smithsonian Institution, leading a Help Desk team and overseeing desktop maintenance and server support. With extensive experience in the Army as a Senior Information Technology Manager, Brian managed teams, developed cyber security requirements, and implemented effective training programs. Brian's educational background includes a Master of Science in CyberSecurity from Excelsior University and a Bachelor of Science in Information Technology Management from American Public University System, along with a CISCO CCNA Specialist certification from Augusta Technical College.
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