Anna Alvarez has over a decade of experience in operational management, training, and employee development within the food service industry. Currently serving as the Director of Operations and Training at Smitten Ice Cream, Anna leads initiatives that enhance productivity and efficiency through technology integration and streamlined HR processes. Previous roles include District and Training Manager, where Anna managed multiple store operations and significantly improved revenue, and Area Manager, focusing on P&L accountability and campaign roll-outs. A strong advocate for training and development, Anna has established successful training programs across various positions, contributing to personnel growth and operational excellence. Anna holds a Bachelor's Degree in Business Administration with a concentration in Management and Operations from San Jose State University.
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