Smoke Customer Intelligence
Dawn Spinks is a seasoned finance professional with extensive experience across various roles in the finance sector. Currently serving as Chief Financial Officer at Smoke Customer Intelligence since May 2025, Dawn has previously held positions including Financial Controller at Medici and Director at Financial Insights South Africa. Other notable roles include Senior Finance Manager at Media24 (Pty) Ltd, Business Analyst at BNP Paribas Asset Management, and Finance Manager at Chartwell Capital. Dawn began a career in finance at KPMG, where the journey included completing articles and serving as a Manager. Academic qualifications include an Honours degree in Accounting from the University of Johannesburg and a Chartered Accountant designation from Northcliff High School.
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Smoke Customer Intelligence
Smoke Customer Intelligence is making the world more customer centric by providing the best multi-channel customer feedback solution around. Helping companies to understand their customer's perception of the service that they provide and highlighting strengths and weakness in the full service offering.