Smokeball Australia
Laura Parker is an accomplished professional with substantial experience in client success and account management within the technology sector. Currently serving as a Senior Client Success Manager and previously as an Account Manager and Client Relationship Manager at Smokeball Australia since February 2019, Laura has contributed to the delivery of impactful legal technology products. Prior to this role, Laura held various positions at InfoTrack Pty Ltd from December 2012 to February 2019, including Talent Acquisition Consultant and Client Relationship Manager, focusing on providing intelligent search and automated workflow solutions for multiple professional sectors. Laura has a foundation in customer relations and business support, underpinned by a strong commitment to enhancing client experiences.
Smokeball Australia
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Designed for and by lawyers, Smokeball is the first and only cloud-based legal practice management software that automatically records your time and activity for you. Law firms using Smokeball's unique time tracking software bill an extra 2 hours per day, which means an extra $135k of revenue per fee earner annually. Whether you bill hourly or fixed fee, Smokeball provides you with powerful insights to understand the profitability of your work. Know exactly where you make and lose money on your matters, to better optimise your practice. With industry-leading document and email management, Law Society approved billing and trust accounting, shared tasks and workflows, secure messaging and file sharing, and automated practice-area-specific legal forms; it is no wonder the most successful small law firms rely on Smokeball to increase their productivity, profitability, and client satisfaction. With Smokeball, enjoy less stress and more success! Discover the Smokeball difference for yourself at www.smokeball.com.au.