Laura Parker is an accomplished professional with substantial experience in client success and account management within the technology sector. Currently serving as a Senior Client Success Manager and previously as an Account Manager and Client Relationship Manager at Smokeball Australia since February 2019, Laura has contributed to the delivery of impactful legal technology products. Prior to this role, Laura held various positions at InfoTrack Pty Ltd from December 2012 to February 2019, including Talent Acquisition Consultant and Client Relationship Manager, focusing on providing intelligent search and automated workflow solutions for multiple professional sectors. Laura has a foundation in customer relations and business support, underpinned by a strong commitment to enhancing client experiences.
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