Smokeball Australia
Thuc Nghi Tang has a diverse work experience spanning various industries. In 2008, they started their career as a Retail Sales Assistant at Forever New Clothing Pty Ltd, where they worked until 2010. Thuc Nghi then moved on to become an Assistant Store Manager at Diana Ferrari from 2010 to 2012. Subsequently, from 2012 to 2014, Thuc Nghi worked as a Client Manager at Steel Design, an Australian company specializing in fenestration systems.
In 2014, Thuc Nghi joined National Australia Bank as a Lead Customer Service Representative, where they were responsible for delivering excellent customer service, recognizing sales opportunities, managing cash, and providing general account management. Following this, they worked at Rise HQ as a Client Support Representative in 2015.
Thuc Nghi gained experience in the tech industry by joining Slack in 2016. Thuc Nghi started as a Customer Experience Agent and later became a Senior Admin Support Agent, where they provided customer support services.
The most recent addition to Thuc Nghi's work experience is with Smokeball Australia, where they joined in 2022. Thuc Nghi initially held the role of Client Experience & Technical Support Representative and then progressed to become the Support & Escalations Team Lead.
Throughout their career, Thuc Nghi has demonstrated their abilities in customer service, client management, technical support, and team leadership.
Thuc Nghi Tang attended The Mac. Robertson Girls High School from an unknown start year to 2006. Following this, they attended the University of Melbourne from an unknown start year to 2008.
Smokeball Australia
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Designed for and by lawyers, Smokeball is the first and only cloud-based legal practice management software that automatically records your time and activity for you. Law firms using Smokeball's unique time tracking software bill an extra 2 hours per day, which means an extra $135k of revenue per fee earner annually. Whether you bill hourly or fixed fee, Smokeball provides you with powerful insights to understand the profitability of your work. Know exactly where you make and lose money on your matters, to better optimise your practice. With industry-leading document and email management, Law Society approved billing and trust accounting, shared tasks and workflows, secure messaging and file sharing, and automated practice-area-specific legal forms; it is no wonder the most successful small law firms rely on Smokeball to increase their productivity, profitability, and client satisfaction. With Smokeball, enjoy less stress and more success! Discover the Smokeball difference for yourself at www.smokeball.com.au.