Francisco Balderas

Francisco Balderas has a diverse work experience in various roles and industries. Francisco started their career as a Floater at Aramark Refreshment Services in 2013 and worked there until 2016. Francisco then joined Blue Ocean Contact Centers as an Enterprise Bilingual Customer Service Representative from 2016 to 2017. Following that, they worked as a Bilingual Customer Service Representative at ResMed from 2017 to 2019. In 2019, Francisco became a Supervisor at Freshii, where they worked until the end of 2020. In 2021, they held the position of Prep Kitchen Manager at both Smooth Meal Prep and R&B Kitchen. In these roles, they assisted the chefs with inventories, pricing, cost controls, and food production. Francisco was in charge of storage organization and handled the preparation kitchen in the absence of the executive chef, ensuring adherence to sanitation and safety programs.

Francisco Balderas earned a Bachelor of Commerce - BCom degree with a specialization in International/Global Studies from Saint Mary's University, where they studied from 2011 to 2016. Additionally, they obtained various certifications, including Foundations of Cybersecurity, Play It Safe: Manage Security Risks, The Art of Sales: Mastering the Selling Process Specialization, Sales Pitch and Closing, Connecting with Sales Prospects, Customer Segmentation and Prospecting, Assess for Success: Marketing Analytics and Measurement, Attract and Engage Customers with Digital Marketing, Foundations of Digital Marketing and E-commerce, From Likes to Leads: Interact with Customers Online, Google Digital Marketing & E-commerce Certificate, Google Digital Marketing & E-commerce Specialization, Make the Sale: Build, Launch, and Manage E-commerce Stores, Satisfaction Guaranteed: Develop Customer Loyalty Online, Think Outside the Inbox: Email Marketing, Agile Project Management, Google Project Management Certificate, Google Project Management: Specialization, Project Execution: Running the Project, and Foundations of Project Management. These certifications were obtained between July 2022 and May 2023 from Coursera.