Alison Soumah

Alison Soumah has a work experience spanning multiple companies and roles. Alison started their most recent position as a Chargée de relation client B2C at Fifteen in August 2021. Prior to this, they worked at H&M as a Conseillère de ventes from March 2015 to October 2020. In 2013, they worked briefly at AIRTAG as an Assistante marketing, and in 2012, they were an Assistante de gestion at Mondial ciné for a short period.

Alison Soumah's education history includes the following:

- From 2020 to 2021, Alison attended Generation France and obtained a degree in Customer Care: la relation client 2.0, with a focus on Assistance à la clientèle/centre d'appels/opération de téléservice.

- From 2011 to 2013, Alison attended Lycée Jean Lurçat and earned a Brevet de technicien supérieur (BTS) degree in Assistante de gestion.

- From 2008 to 2011, Alison attended Lycée Pablo Picasso and completed a Baccalauréat degree in Comptabilité et finance.

Alison has also obtained additional certifications, including:

- In January 2021, Alison obtained a certification from IBM's SkillsBuild program in Customer Engagement: Communication and Personality Dynamics.

- Also in January 2021, Alison obtained a certification from IBM's SkillsBuild program in Customer Engagement: Problem Solving and Process Controls.