Lenin Sotelo is a seasoned professional in the fields of medical billing and technical support, currently serving as a Medical Billing Specialist at Smrtdo Medical Billing since July 2018. Prior experience includes a role as a Technical Support Agent at Concentrix, where technical assistance was provided for software issues from March to May 2018. Additionally, Lenin held positions as a Customer Advocate at OneLink BPO and an Online Support Specialist at Sitel, focusing on user support and issue resolution for a money transfer website. Earlier experience at Gatornica as a Gerente de seguridad involved coordinating security processes and implementing protective systems to ensure a safe production environment from February 2013 to March 2015.
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