Moumita Bapari is a seasoned customer success leader with over 10 years of experience in SaaS account management. Currently serving as a Senior Customer Success Manager at SMS-Magic, Moumita manages a portfolio of 75 SMB and small mid-market accounts, focusing on revenue retention and expansion. Previously, Moumita held roles at Phreesia, Allscripts, and Wipro, where they significantly increased portfolio ARR and improved customer satisfaction. Moumita holds an Executive MBA in IT Analytics from Symbiosis Institute of Business Management.
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