SMSHighway
Marko Burcul is an experienced professional in technical support and operations management, currently serving as Routing Operations Manager at SMS Highway Group since April 2021. Prior experience includes roles as Senior Customer Support Manager at Mitto, Merchant Support Specialist at CCBill, and BST Level 2 Technical Support for NCR Corporation, where responsibilities encompassed B2B support, server and API configuration, and hardware and application troubleshooting. Marko began their career as a Level 2 Help Desk Agent with KBCNET Internet Service Provider and holds dual Bachelor's degrees in Tourism and Travel Services Management from Singidunum University.
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SMSHighway
SMShighway uses mobile technology to connect enterprises to their clients. Combining a world class network directly with over 200 Mobile Network Operators, we create services designed to make it easier for our customers to transact and communicate with their clients – wherever they are in the world. SMS Highway began operations in Bucharest Romania in 2002 as a local Value Added Services provider. We have expanded our international presence working with over 500 key clients from our offices in London, Hong Kong, Beijing, Dubai and Bucharest. Our solutions include Application to Person (A2P) SMS, 2-way messaging, mobile intelligence and services enabled for both SMS and Voice. We also support a number of our Mobile Network Operator partners as they develop their own mobile/A2P strategies. 15 years in the messaging industry! We have been here since the very earliest days of A2P messaging - something we are very proud of, and we remain at the forefront of an industry predicted to grow from revenues of $11.7b in 2017 to $26.3b in 2022