Marko Burcul

Marko Burcul is an experienced professional in technical support and operations management, currently serving as Routing Operations Manager at SMS Highway Group since April 2021. Prior experience includes roles as Senior Customer Support Manager at Mitto, Merchant Support Specialist at CCBill, and BST Level 2 Technical Support for NCR Corporation, where responsibilities encompassed B2B support, server and API configuration, and hardware and application troubleshooting. Marko began their career as a Level 2 Help Desk Agent with KBCNET Internet Service Provider and holds dual Bachelor's degrees in Tourism and Travel Services Management from Singidunum University.