Alexandre Oliveira

Alexandre Oliveira has a diverse work experience spanning multiple industries and roles. Alexandre currently serves as the Head of Information Technology at Smythson of Bond Street since January 2020. Prior to that, they worked as the Manager IT at Harrods from July 2018 to January 2020. From May 2016 to July 2018, they held the role of Brazil IT Senior Manager at The Estée Lauder Companies Brasil. Before that, they were the Manager Infrastructure - Operations and Support at Drogaria São Paulo (Grupo DPSP) from September 2015 to May 2016. Alexandre also has experience working at C&A where they served as the Senior Manager IT, overseeing various areas and managing a team of 70 employees from January 2013 to October 2014. Alexandre has worked as the Country IT Manager at Nike from September 2009 to January 2013, where they were responsible for a wide range of IT functions and implemented improvements in IT governance and project management. Alexandre also worked as a Consultant at BT Global Services from March 2009 to September 2009, and held multiple roles at Unilever from 1992 to 2009, including IT Architect, Strategic IT Vendor Manager, Latin America Regional Communications Manager, IT Manager, and System Analyst.

Alexandre Oliveira has a solid education history in the field of business administration and management. In 1991, they obtained a Bachelor of Science degree in Information Technology from Universidade Presbiteriana Mackenzie. From there, they pursued further education and completed a post-graduation program in Business Administration at Fundação Getulio Vargas from 1998 to 2002. Alexandre then went on to earn a Master of Business Administration (M.B.A.) degree in Business Administration and Management from FIA - Fundação Instituto de Administração, which they completed in 2012.

In addition to their formal education, Alexandre has also obtained various certifications to enhance their professional skills and knowledge. Notably, they received the ITIL® Foundation Certificate in IT Service Management in December 2016 and followed it up with multiple intermediate level certifications, including ITIL® Intermediate Certificates in IT Operational Support and Analysis, IT Release, Control and Validation, IT Service Offerings and Agreements, and IT Planning, Protection and Optimization. Alexandre achieved the ITIL® Expert Certificate in IT Service Management in December 2019, along with the ITIL® Certificate in Managing Across the Lifecycle (MALC) from AXELOS Global Best Practice. Furthermore, they completed the Ken Blanchard on Servant Leadership course offered by LinkedIn in July 2018.

Overall, Alexandre Oliveira's education history and certifications demonstrate their commitment to professional development and their expertise in business administration and IT service management.