Established in 1887, Smythson represents over 130 years of British luxury leather goods at their most refined. Quintessentially British  Diaries, Books, Handbags, Bags, Stationery, Travel, Jewellery Boxes

Apparel & Fashion

Smythson

Smythson's headquarters in London, United Kingdom

Paolo Porta

Holly Joice

Ceris Whiteley

Diana Longo

Anna Gerardi

Remo Schaefer Nuzzolese

Navita Deb

Jaskiran Khanna

Sophie Brandram

Sarah McKnight

Stephanie Noble

Sreya Debnath

Alexandre Oliveira

Dilyana Yordanov

Kate McHugh

Sergio Bayo Martinez

Martina Veveris

Catherine Ravenhill

Samantha Dobbie

Angela Lane

Dean Peltier

Rory O'Hanlon

Jonathan Perucho

Lucy Morton

Grace Easton

Joel Harthill

Isabelle Elvin Hampshire

Pei Lei

Olga Dias dos Santos

Kapil B.

Lily Thomas

Luisa Torres

The Merchandising and Sales team at Smythson is responsible for curating and presenting the luxury leather goods collection across various sales channels. This team drives product performance through strategic e-commerce and in-store merchandising, manages visual displays to enhance customer experience, and oversees both wholesale and retail sales operations to maximize revenue and market reach.

Merchandising and Sales

The Design and Creative team at Smythson is responsible for conceptualizing and developing luxury leather goods, including handbags, diaries, and travel accessories. They ensure design excellence and uphold the brand's refined British aesthetic through innovative graphics, detailed illustrations, and high-quality craftsmanship.

Design and Creative

The Marketing team at Smythson is responsible for promoting the brand's luxury leather goods and stationery. They create visually compelling graphics, craft engaging email campaigns, produce high-quality content, manage social media presence, and devise digital marketing strategies to enhance brand visibility and drive customer engagement. The team ensures cohesive communication and branding across all platforms to uphold Smythson's esteemed British heritage.

Marketing

The IT and Infrastructure team at Smythson supports and maintains the company's technological framework, ensuring seamless operational efficiency. They manage hardware, software, network infrastructure, and provide user support, thus enabling successful business operations and enhancing digital experiences across all departments.

IT and Infrastructure

The Customer Service and Support team at Smythson ensures exceptional customer experiences by addressing inquiries, resolving issues, and providing product recommendations. This team, comprised of bilingual agents, learning and engagement specialists, and payroll accountants, collaborates to uphold Smythson’s legacy of luxury and meticulous attention to detail.

Customer Service and Support

The Operations Team at Smythson ensures the seamless execution of daily activities across production, inventory management, and order fulfillment. Responsible for maintaining high standards of quality and efficiency, the team supports bespoke product customization and coordinates logistics to meet customer expectations.

Operations Team

Smythson

Org chart

Teams

Merchandising and Sales

Design and Creative

Marketing

IT and Infrastructure

Customer Service and Support

Operations Team

Offices

Smythson

Org chart

Teams

Merchandising and Sales

Design and Creative

Marketing

IT and Infrastructure

Customer Service and Support

Operations Team

Offices

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