CT

Casey Terrell

Customer Experience Lead

Casey Terrell has a comprehensive background in customer experience and sales, currently serving as the Customer Experience Lead at Snackpass since July 2019, where responsibilities include designing departments, creating SOPs, and implementing tracking technologies for customer support. Previous roles include managing customer relations and driving sales for Kelly Faetanini, utilizing Google Analytics for client SEO updates at Placepull, and various customer service positions with Cirque du Soleil. In addition, Casey Terrell has extensive experience in showroom management and sales at Architectural Ceramics, overseeing daily operations and business development, and has a coaching background in martial arts, significantly growing student membership at Capital MMA & Elite Fitness.

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