Ali Samson is a seasoned professional in customer success, currently serving as the Manager of Customer Success at Snap Inc. since June 2025. Prior to this role, Ali held various leadership positions at Greenfly, Inc., including VP and Director of Customer Success, from December 2018 to June 2025. Ali's experience also includes significant roles at Opal, where Ali advanced from Customer Success Manager to Team Lead and Senior Manager in the Customer Success department. Earlier career highlights include a Marketing Manager position at Lettuce Entertain You Restaurants and roles in marketing at Blast! Marketing & PR and Walton Isaacson. Ali began a career in event management at Gibsons Restaurant Group. Ali earned a Bachelor of Arts in Political Science from the University of Michigan, completing this degree in 2010.
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