Taylor Finch has extensive experience in customer service and management roles. Currently, Taylor is the Director of Customer Experience at Snappt Inc since April 2023. Prior to this role, they worked at PaySimple from 2018 to 2023, where they served as the Manager of Customer Success from March 2022 to April 2023. Before that, Taylor held various positions in customer care management, team leadership, and specialist roles at PaySimple from 2018 to 2022. Additionally, Taylor served as the General Manager at Fair Trade Winds/Momentum from July 2016 to April 2018.
Taylor Finch obtained a Bachelor's Degree in International Relations and Affairs from the University of Colorado Boulder, where they studied from 2010 to 2014. Additionally, they have obtained various certifications related to communication across cultures, addressing culturally sensitive issues, inclusive conversations, confronting bias, diversity, inclusion, belonging, and unconscious bias from LinkedIn in 2020.
April, 2023 - present
Director of Customer Experience at Novel
Director of Customer Experience at Bambino Technologies, Inc.
Director of Customer Experience at Hammerhead
Director Of Customer Experience at Carketa
Director of Customer Experience at Tornado