Ludivine Mantin

Ludivine Mantin currently serves as the Responsable relations clients et institutionnelles - communication interne at SNCF Voyageurs since September 2023. Prior to this role, Ludivine worked at SNCF from March 2003 to September 2023, holding various positions, including Responsable Relations Clients Chargée de Communication, where responsibilities included client relations on the Paris Orléans Tours line and managing the TER blog, as well as Adjointe Responsable des Relations Clients et Institutionnelles, focusing on service quality in stations and managing client and partner relationships. Ludivine's earlier experience includes Commercial Manager positions, overseeing teams across multiple SNCF boutiques, and roles in quality management and sales. Ludivine began a career in travel with roles as an agent at Look Voyages and Protravel International, specializing in tourism and business travel. Education includes a Green Belt in Operational Excellence from Cubik Partner in 2021.