Vicky Hernandez

Vicky Hernandez is an experienced Account Manager at Snell & Wilmer since March 2022, previously serving as a Legal Billing Specialist at Jennings, Strouss & Salmon, PLC, and a Legal Specialist at the Santa Clara County Office of the District Attorney. With a foundation in Management Information Systems from San Jose State University and a summer program in Automotive Engineering and Management from Technische Hochschule Ingolstadt, Vicky has a strong background in implementing automation processes, conducting data analysis, and enhancing operational efficiency. Past roles involved producing comprehensive reports, documenting business processes, and collaborating with cross-functional teams to address customer needs and improve service delivery. Vicky's skills include troubleshooting issues, developing user documentation, and leading training sessions for various stakeholders.