Rachael Bird

IT Service Assurance Manager at SNG (formerly Sovereign Housing Association)

Rachael Bird has a diverse work experience in the IT field. Rachael started their career at Winterthur Life in 1999 as an IT Service Desk Analyst, providing support and resolving technical issues. Rachael then transitioned to First Drinks Brands in 2005 as an IT User Support, before joining Boyes Turner in 2006 as an IT Support. At Boyes Turner, they held various roles including Service Delivery / Project Consultant, Project Management Officer, and finally IT Operations Manager until February 2023. Rachael is currently working at SNG (formerly Sovereign Housing Association) as the IT Services Operations Lead. Overall, Rachael has accumulated extensive experience in IT support, service delivery, project management, and IT operations.

Rachael Bird attended Light Hall School and Solihull Sixth Form College, but no specific degrees or fields of study were mentioned. Rachael also obtained a Prince 2 Foundation certification.

Location

Reading, United Kingdom

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SNG (formerly Sovereign Housing Association)

SNG (Sovereign Network Group) was formed in October 2023 through the merger of Sovereign and Network Homes. We provide over 82,000 homes and invest in communities across the South of England, as well as aiming to create thousands of new affordable places for people to live every year. Our purpose is to provide quality affordable homes and places, that people love for generations. We aren’t just here for now or for profit - everything we earn we invest so that our customers now, and in the future, have a sustainable home that they love, in a thriving community.