Humayun Yousuf

Humayun Yousuf is a seasoned professional with extensive experience in vendor compliance, process automation, and customer service operations. Currently serving as the Head of Vendor Compliance and Process Automation at Snoonu, Humayun maintains a restaurant fail rate below 0.3% while managing grocery cancellations. Previous roles include Senior Manager Vendor Compliance at Snoonu, Manager BPO Management & WFM Control, and Manager Partner Support Experience at foodpanda, where responsibilities included optimizing BPO operations and enhancing partner experiences. Other significant positions held include Senior Manager Contact Center at Pakistan Telecommunication Company Limited, Digital Projects Manager at Khushhali Microfinance Bank Limited, and various managerial roles at PTCL and wi-tribe Pakistan. Humayun holds a Bachelor of Computer Engineering from Bahria University.