Florence Su is a seasoned Sr. Technical Program Manager currently at Snowflake, specializing in product experience since November 2025. Prior experience includes roles at TikTok, focusing on traffic infrastructure engineering, SRE, and observability; Airtable, where responsibilities encompassed data platform modernization, data warehouse migration, and BI tooling; and Asana, managing projects related to go-to-market systems, Salesforce integration, and billing system migration. Before transitioning to technical program management, Florence served as a Data Scientist at Duke Energy Corporation, developing forecasting models and data insights. Academic credentials include a Master’s Degree in Management Science from The University of North Carolina at Chapel Hill, an M.B.A. from Tsinghua University as part of the Tsinghua-MIT Global MBA program, and a Bachelor's Degree in Engineering from Communication University of China.
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