Nick Irion is a Senior Enterprise Product Manager for ServiceNow at Snowflake, where they leverage over ten years of technical support experience with a strong emphasis on customer service and process enhancement. Previously, Nick worked in various roles, including Endpoint Analyst and Sr. ServiceNow Business System Analyst at Snowflake, and held positions such as IT Service Desk Team Lead at Genentech and Desktop Support Team Lead at Sephora. Nick's background showcases a commitment to improving team performance through data analysis and technical training, along with a passion for creating efficient processes across organizations. They hold an Associate’s Degree in Information Technology with a focus on Website Administration from the University of Phoenix.
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