Patrik Pihlman

Patrik Pihlman is an experienced professional specializing in customer service and operational management. Currently serving as the Head of Services at Snowfox.AI since August 2021, Patrik oversees the delivery and onboarding of services while maintaining high standards of customer interaction. Prior to this role, Patrik was the Customer Data Manager at Snowfox.AI, focusing on enhancing invoice automation through AI technology. Experience includes serving as IT Service Manager at Lindström, overseeing the introduction of digital solutions using RFID technology, and holding various roles at Cision Finland, including Head of Operations and Interim Country Manager, where Patrik was instrumental in scaling operations and managing client relationships. Early career experience includes roles in customer relations at FedEx Express and a solid educational background with a Master’s degree in International Business from Macquarie University and a Bachelor’s in Hospitality Administration from Les Roches.