Saija Portugal

Saija Portugal has a diverse work experience spanning several industries and roles. Saija currently works at Snowfox.AI as the Head of Customer Success, where they oversee customer satisfaction and success. Prior to this, they served as a Customer Success Manager at the same company, where they played a crucial role in using artificial intelligence and machine learning to transform the way large companies process purchase invoices. Additionally, Saija has experience as a Volunteer Mentor for young educated individuals at Suomen Mentorit ry and as a Key Account Manager and Customer Success Manager at Brella. In these roles, they demonstrated strong client relationship management skills and the ability to work under high pressure and demanding workloads. Saija also has experience as an Event Producer at Easyfairs Nordic, where they managed and budgeted large-scale expo events. Before that, they pursued a Study leave on Design Management and Service Design at the University of Lapland. Saija's earlier experience includes working as a Digital Communications (Account) Manager at Investis, a Marketing Coordinator at SongHi Entertainment, a Key Account Manager at EzyInsights, and a Content Producer at Sanoma Media Finland.

Saija Portugal pursued their education in a chronological manner. Saija first attended Turku University of Applied Sciences from 2004 to 2009, where they obtained a Bachelor's Degree in Cultural Studies, specializing in Designer, Crafts, and Design. Afterwards, they enrolled in Universidade Nova de Lisboa from 2009 to 2011, where they completed a Master's Degree of Fine Arts with a focus on Glass Art and Science. Later on, from 2017 to 2018, they enrolled at the University of Lapland, studying Design Management and Service Design. Additionally, in May 2015, Saija obtained certification in Google Adwords and Analytics from Google.