Susanna Kuusisto

Susanna Kuusisto has extensive experience in product ownership and service design, currently serving as Product Owner and Development Manager at Snowfox.AI since April 2019, where responsibilities include defining product requirements and collaborating across multiple teams. Prior roles include Customer Success Manager and Service Designer at the International Association of Facilitators, as well as coaching and service design at Bravedo. Susanna also held positions such as Project Producer at Sangre and Business Manager at Professio, focusing on project management and business development in B2B settings. Educational qualifications include a Master's in Design from Lahti University of Applied Sciences and an exchange program at OCAD University, supplemented by a degree in Cultural Management from Xamk.