RESORT OVERVIEW, CULTURE AND VISION
Snowshoe is the premier destination for Mid-Atlantic and Southeast skiers, snowboarders and winter enthusiasts. We offer 251 acres of skiable terrain, 1500 vertical feet, 60 trails and the best snow around. Our three ski areas include the Snowshoe Basin, Western Territory and Silver Creek. Enjoy our world class events, cool mountain temperatures, beautiful vistas and 11,000 acres of unspoiled wilderness.
 
The Principles Guiding Our Daily Actions and Behaviors
Our six organizational values describe our shared beliefs…what’s important to us as an organization; how we want to treat each other and our guests.
Guest Driven – Service, Passion, Fun
Unified Team – Cooperative, Fun and Unsiloed
Integrity Always – Do the Right Thing
Down-Home Hospitality – Warm, Friendly, Sincere
Epic Experiences – Wild, Memorable, Unexpected Delight
Stewardship – Environment, Financial, Safety
 
Snowshoe Strategic Areas of Focus
Focus on Guest Valued Experience
Being a Trusted Resort Partner
Best Place to Work in West Virginia
 
Our Challenge
To consistently offer exceptional service to create a higher percentage of advocates out of our first time guests.
 
Culture:  Snowshoe is made up of a team of GUIDES providing extraordinary mountain experiences.  We are a Guest Driven Unified Team who acts with Integrity Always.  We provide Epic Experiences to our guests while acting as Stewards of our environment, a safe workplace and our financial responsibilities to our shareholders.
 
Vision:  Snowshoe Mountain will be known as one of the top mountain destinations in the East, the best place to work in West Virginia, and a trusted resort partner.

Travel & Leisure

Snowshoe Mountain

Snowshoe Mountain's headquarters in Snowshoe, WV, United States

Patti Duncan

Ryan Juneau

Stephanie Dilley

Preston Cline

Sarah Guyette

The Human Resources and Safety team at Snowshoe Mountain is dedicated to fostering a positive workplace culture while prioritizing employee well-being and safety. They manage recruitment, training, and employee relations to ensure a unified team committed to exceptional guest experiences. Additionally, they oversee safety protocols and wellness initiatives, ensuring that both staff and visitors enjoy a safe and enjoyable environment on the mountain.

Human Resources and Safety

The Sales and Marketing team at Snowshoe Mountain is responsible for promoting the resort's unique offerings and exceptional guest experiences through strategic marketing initiatives and direct sales efforts. This team works collaboratively to enhance brand visibility, drive visitor engagement, and create memorable events, all while ensuring alignment with the company's values of guest-driven service and stewardship. By leveraging innovative marketing strategies and fostering partnerships, they aim to cultivate a loyal customer base and elevate Snowshoe's reputation as a premier mountain destination.

Snowshoe Mountain

Org chart

Teams

Human Resources and Safety

Sales and Marketing

Offices

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