Frank Eberlein is a seasoned program manager currently employed at SNP Group since March 2023, previously serving as Global Service Delivery Manager for Datacenter Services at Swissport from April 2017 to March 2023. Eberlein's expertise spans technical service ownership, global IT project leadership, and comprehensive management of enterprise data center services, ensuring service quality and performance metrics. Prior experience includes roles at Hewlett Packard Enterprise and HP, where responsibilities encompassed account delivery management, situation management, and infrastructure specialization with a focus on HPUX and RHEL clusters. Eberlein began a career in IT at EDS Group, progressing through roles that emphasized system administration and data security analysis. Eberlein holds a degree in Datenverarbeitungskaufmann from EDS and possesses a robust background in IT service quality control and project execution.
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