Jessica Port

Jessica Port is an experienced leader in customer operations and management, currently serving as Director of Customer Operations at So Energy since March 2024. Previous roles include Director of Customer and Operations at Persimmon Homes and Director of Customer Experience and Operations at KCOM. Jessica has a strong background with Openreach, holding multiple positions including General Manager of Service Strategy and Head of Customer Service Improvement. With significant experience in managing large teams and budgets, Jessica has effectively led organizations through comprehensive operational strategies, achieving notable productivity improvements. Educational credentials include a Bachelor of Science in Business Studies from Lancaster University.