Barbara N.

Barbara N. possesses extensive experience in community moderation and content strategy, currently serving as the Lead Community Moderator and Language Community Moderator at Social Factor since July 2021. Responsibilities include moderating social media campaigns, translating between Portuguese and English, and engaging with customers in real-time utilizing Sprinklr. Prior experience includes independent consulting as a Content Specialist, where Barbara developed social media strategies and curated content for various platforms, as well as roles such as Communication Program Manager at Instituto Educacional Imaculada, focusing on budget management and communication enhancements. Barbara's academic credentials include a Bachelor's degree in Journalism and an M.B.A. in Strategic Management.