Social Factor is the human layer of your digital customer experience, supporting world-leading brands with the platforms, processes and people they need for success.
 
What We Do. 
Every great digital customer experience starts with a human connection. Social Factor brings the Sprinklr-certified people, the real world-tested process, and the platform expertise every enterprise needs to create incredible customer experiences. 
 
Who We Are. 
Our team of digital marketing experts draws from a vast array of experience serving world-leading brands such as 7-Eleven, LinkedIn, PetSmart, Toyota, and YouTube. Together with platform partners like Sprinklr, the Social Factor team helps clients optimize and achieve better business results. 
 


Enterprise Software

Marketing

Social Factor

Scott Parker

Katie Rose Postelle

Jessica King Bernstein

Beenish Shabbir

Ana st John

Tallen S.

Ryenne Wesner

Patrick S.

Macy Michalewicz

Kate G.

Marie Carroll Phr

Karolam Ramirez

Rebecca Crisan

The Community Engagement Team at Social Factor is dedicated to fostering and maintaining vibrant online communities for our world-leading brand clients. Comprised of moderators, managers, and engagement specialists, this team ensures positive and meaningful interactions, addresses customer concerns promptly, and implements strategies to boost community participation and satisfaction. Their efforts are essential in creating a supportive and engaging digital environment that enhances overall customer experience.

Community Engagement Team

Management Team

Project and Account Management

Community Engagement Team

About

Team members

Management Team

Project and Account Management

Community Engagement Team

About

Team members

Other teams at Social Factor

Management Team

Project and Account Management