Social Factor
Nicole Gillon is an experienced professional in community moderation and development, currently serving as the Lead Community Moderator at Social Factor since October 2020. Prior to this role, Nicole worked as a Community Moderator and was self-employed as a Homemaker from July 2017 to October 2020. Nicole's background includes significant contributions as a Community Development Consultant at Pure Barre and as an Account Director at Engage121. Earlier experience encompasses roles at Macmillan as Senior Gift Sales Manager and Special Markets Manager, as well as positions at Sterling Publishing and Simon and Schuster. Nicole holds a Bachelor of Arts in Communication and Media Studies from Mississippi State University, acquired in 2005.
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Social Factor
Social Factor is the human layer of your digital customer experience, supporting world-leading brands with the platforms, processes and people they need for success. What We Do. Every great digital customer experience starts with a human connection. Social Factor brings the Sprinklr-certified people, the real world-tested process, and the platform expertise every enterprise needs to create incredible customer experiences. Who We Are. Our team of digital marketing experts draws from a vast array of experience serving world-leading brands such as 7-Eleven, LinkedIn, PetSmart, Toyota, and YouTube. Together with platform partners like Sprinklr, the Social Factor team helps clients optimize and achieve better business results.