Social Factor is the human layer of your digital customer experience, supporting world-leading brands with the platforms, processes and people they need for success.
 
What We Do. 
Every great digital customer experience starts with a human connection. Social Factor brings the Sprinklr-certified people, the real world-tested process, and the platform expertise every enterprise needs to create incredible customer experiences. 
 
Who We Are. 
Our team of digital marketing experts draws from a vast array of experience serving world-leading brands such as 7-Eleven, LinkedIn, PetSmart, Toyota, and YouTube. Together with platform partners like Sprinklr, the Social Factor team helps clients optimize and achieve better business results. 
 


Enterprise Software

Marketing

Social Factor

Scott Parker

Katie Rose Postelle

Jessica King Bernstein

Beenish Shabbir

Ana st John

Tallen S.

Ryenne Wesner

Patrick S.

Macy Michalewicz

Kate G.

Marie Carroll Phr

Karolam Ramirez

Rebecca Crisan

The Leadership Team at Social Factor steers the strategic direction of the company by aligning business objectives with client needs, fostering a culture of innovation and excellence, and ensuring operational efficiency. Comprised of the CEO, Vice President of Strategic Solutions, and VP of People, Culture & Operations, this team leverages their collective expertise to drive growth, optimize processes, and maintain a people-centric approach in delivering exceptional digital customer experiences.

Leadership Team

Community Engagement Team

Management Team

Project and Account Management

Leadership Team

About

Team members

Community Engagement Team

Management Team

Project and Account Management

Leadership Team

About

Team members

Other teams at Social Factor

Community Engagement Team

Management Team

Project and Account Management