Socialbear®
Solomon Ohlman-Akhtar is a seasoned business professional with extensive experience in leadership roles. Currently serving as Business Director at Socialbear® since January 2013, Solomon contributes to the advancement of customer service and community management for prominent global brands. As Business Director at Honestwill since May 2020, Solomon plays a key role in developing an innovative platform for creating wills and managing digital assets targeted at millennials. In addition to business roles, Solomon is an accomplished public speaker, addressing various audiences at notable institutions and events globally since January 2015. Previously, Solomon worked as Account Director at Original Sin Events Ltd, where the focus was on e-ticketing, PR, and student marketing. Solomon earned a B.A. (Hons) from the University of Exeter, complemented by a foundational education at The Skinners' School.
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Socialbear®
Socialbear® is the global leader in Customer Service and Community Management, powering support for some of the world’s biggest brands. Human customer support built for the 21st century, available 24 hours, 365 days a year. Our full stack service includes: agents, management, security, training, analytics and data. With over 200+ employees, we power customer service for industry leading brands, charities and governments. Our goal is to continue transforming traditional contact centres, into cloud based community led initiatives. We firmly believe that Social Media, Live Chat and Email are the primary way customers engage with businesses online, the driving force that powers Socialbear.