Steve Berger

Steve Berger has extensive experience in customer service and operational management within the casino industry, currently serving as Directeur principal - Grappe expérience client at Société des casinos du Québec since May 2018. Prior to this role, Steve held several positions at Casino de Montréal, including Directeur - Service à la clientèle & Sécurité and Chef - Service à la clientèle et expérience client. A demonstrated history in training and managing game operations, Steve began their career at Casino de Montreal in various roles from 1993 to 2008. Additionally, Steve worked as a Formateur at ITHQ in Montreal, focusing on customer service and game tables training. Educational qualifications include certificates in human resources management and administration from Université du Québec à Montréal, along with leadership training from Université Laval.