Swagata Ghosh

Swagata Ghosh has a diverse work experience spanning over several years. Swagata currently serves as a Project Lead at Societe Generale Global Solution Centre. In this role, Swagata is responsible for leading projects and managing their successful execution.

Prior to their current position, Swagata worked as a Service Delivery Manager at Allied Digital Services from September 2021 to February 2022. Here, they oversaw service delivery operations, ensuring high-quality service to clients.

Before that, Swagata held the role of Change Manager at DXC Technology from July 2018 to December 2018. In this position, their responsibilities included managing changes within the organization, reviewing and validating requests for change, and coordinating workflow between different teams.

Swagata began their career as a Senior System Engineer at Cognizant Technology Solutions in October 2011, where they worked with clients like Deutsche Bank, Novartis, Credit Suisse, and Lloyds Banking Group. Their role involved delivering and managing environments for testing teams, resolving remedy requests, managing SharePoint for Novartis, and serving as a single point of contact for Novartis users globally. Swagata also handled tasks such as Active Directory domain transfers, daily dashboard updates, and governance calls.

Overall, Swagata Ghosh has demonstrated expertise in project management, service delivery, change management, and environment delivery management throughout their career.

Swagata Ghosh has a Master of Technology (MTech) degree in Computer Software Engineering from Birla Institute of Technology and Science, Pilani, which they completed from 2013 to 2017. Prior to that, they earned a Bachelor's degree in Computer Engineering from Techno India College Of Technology, from 2008 to 2011. Swagata completed their ISC degree in Physical Sciences from ISC (St. Joseph's High School) in 2008. Swagata also attended St.Joseph's High School from 1994 to 2008, although the specific degree obtained and field of study during that time is not specified. In addition to their formal education, Swagata has obtained certifications including ITIL V3 and ITIL V3, Service Transition, and a Lean Six Sigma Yellow Belt (ICYB) certification from Cognizant.