Fern Dsilva

Customer Success Manager at Sodales Solutions

Fern Dsilva is a skilled professional with expertise in project management and customer success. Currently serving as a Customer Success Manager, SAP Project Manager, and SAP Business Analyst at Sodales Solutions since October 2021, Fern brings a wealth of experience from a previous role as a Business Analyst at Cash4You Corp from August 2019 to July 2021. Fern holds a Bachelor's degree in Business Administration and Management from Yorkville University and an Associate's degree in Finance and Financial Management Services from Sheridan College. Additionally, Fern is certified as a Project Management Professional (PMP) and a Certified Scrum Master (CSM).

Location

Toronto, Canada

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Sodales Solutions

The only platform to bring health, safety and employee relations workflows under one roof. Our modules and features are powered by SAP Business AI and designed to help you introduce and enforce an organizational culture of fair and respectful employee treatment with a safe work environment. The Sodales platform provides a single portal for managing health, safety, and employee relations business processes for: • Occupational/non-occupational incidents • Disability claims • Employee relations complaint management for harassment, discrimination, employee misconduct, conflict of interest, and more • Grievance and discipline management • HR case management • Union job bidding and collective bargaining agreement management • OHS medical • Preventative safety • FMLA case management • and more. Our award-winning platform powered by SAP Generative AI is an SAP Endorsed App built on SAP Business Technology Platform and can seamlessly integrate with your system of choice allowing you to get up and running in four weeks or less. Purpose built for highly regulated industries, consistent and standardized processes promote well-being and engagement – and ensure you’re always on the right side of compliance. When you put people at the heart of your business – you can support, protect, and empower them in even the most challenging work environment.


Headquarters

Toronto, Canada

Employees

51-200

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