John Heiney

John Heiney is a seasoned professional with extensive experience in customer service and project management within the print and mail industry. Currently serving as a Customer Operations Manager for North America at SodaStream International, Ltd. since October 2021, John oversees a customer service team and handles escalation issues. Additionally, John is a newly elected member of the AMHC Board of Trustees as of February 2022. Prior roles include Customer Service Manager at Essentra, where John managed a team during a transitional period, and Client Services at Rondo-Pak, where John managed print and mail projects for several Fortune 500 companies. John's earlier experience includes positions as a Senior Estimator at Square One Inc. and Senior Print Production Manager at InnerWorkings, where John coordinated projects for major clients. Starting in account management at Staples, John developed skills in managing and estimating print projects while maintaining profit margins.