Sarah Jane Phebey is an experienced CRM Manager currently employed at sofatutor GmbH since May 2022, where responsibilities include managing email marketing processes, optimizing CRM automation flows, and coordinating CRM tests with stakeholders. Previously, from October 2018 to May 2022, Sarah Jane served as CRM Manager at Aklamio, focusing on transactional emails for B2C users and collaborating with product teams on UX improvements. Prior experience includes a role as Junior CRM Campaign Manager at Aklamio, where campaign planning and technical implementation of email templates were key duties, and an internship at ZDF, assisting with various production tasks. Sarah Jane holds a Bachelor of Arts in Media- & Communicationsmanagement from Hochschule Fresenius and has also pursued studies at Berkeley College and Pace University.
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