Emma Swanson is currently employed as a Member Service Representative at SoFi since August 2023. Previously, Emma held the position of Continuing Education Expert at CE Broker from November 2022 to April 2023, focusing on a tracking system for licensed professionals. Emma's extensive experience in customer service includes roles such as Shift Leader and Sandwich Maker at Jimmy John's from January 2018 to December 2022, where skills in order management and health compliance were developed. Additional roles include Sales Enrollment Specialist at Community Tax, LLC from January 2022 to October 2022, and Customer Service Representative at Concentrix from October 2020 to January 2021, both emphasizing communication and problem-solving skills. Emma began the career journey in the food service industry at Red Lobster as a Server. Emma holds a GED from Florida State College at Jacksonville, earned in November 2021.
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